Play the most popular card games in the Arab world on Jawaker.

Privacy Policy

This Privacy Policy applies to Jawaker's games, sites, store, and related services (collectively the "Service"). The Privacy Policy and Terms & Conditions may be changed or updated occasionally to meet new requirements and standards. Customers are encouraged to frequently visit this section to get updates on changes. Modifications will be effective on the day they are posted.

All credit/debit card details will not be stored, sold, shared, rented, or leased to any third parties. Personally identifiable information will not be sold, shared, rented, or leased to any third parties. Processing by service providers occurs only under contract and for the purposes described in this policy.

What We Collect

Profile information: Email, nickname, country, profile photo, gender, year of birth.
Usage data: Gameplay data, purchases, in-game currency earned/spent, interactions with other players.
Messages to the Service: Chat logs, player support tickets, surveys.
Account data: Internal account ID, account creation time, game progress data (e.g., user level).
Device data: Device model, device ID, advertising ID, operating system, carrier, browser type and language.
IP address and approximate location derived from it.
Push notification tokens: APN and Play tokens.

Data We Collect from or Share with Our Partners

Third-party integrations: Data from linked profiles (e.g., Facebook).
Demographic data: To determine location from IP.
Fraud prevention: E.g., refund abuse in games.
Platform data: Verification of payments.
Advertising and analytics data: To enhance the Service.
Marketing attribution data.

How We Use Your Data

Jawaker will never release or sell any personal information to third parties, except to meet applicable laws, enforceable governmental requests, or when there is a violation of the Terms & Conditions Agreement.

We use your data for the following purposes:

Creating and maintaining your account.
Verifying payments.
Sending updates, security alerts, and offers.
Improving the Service for a better player experience.
Facilitating communication with other players.
Customizing your experience.
Providing support and addressing inquiries.
Collecting feedback and product requests.
Delivering, targeting, and improving advertising campaigns.
Ensuring safety and fairness by analyzing and monitoring activity.
Segmenting and profiling players for analytics.

Push notifications may be sent through mobile applications, and you can opt out by adjusting your device settings.

If you post personal information, it may be collected and used by others.

Links to external websites are subject to their respective privacy practices. Contact those entities for questions regarding their policies.

Security

Your privacy is important to us. We implement administrative, technical, and physical measures to safeguard your data from unauthorized access, loss, misuse, or alteration.

Accessing and Deleting Your Data

You have the right to request a copy of your data, correct it, delete it, object to its use, or restrict its use. Submit requests through support or by emailing privacy@jawaker.com. We may verify your identity to ensure privacy protection, which may include providing purchase receipts or account details.

Data Protection Officer

Contact: Peter Birgersson
Deloitte AB
Rehnsgatan 11
113 79 Stockholm, Sweden
dpo@stillfront.com

Terms & Conditions

General

By creating or accessing an account on Jawaker, you agree to the following terms:

Users under 18 may not register or use the website.
Avoid posting offensive, abusive, or illegal content.
Refrain from sharing links or materials that disrupt the Service.
Do not attempt unauthorized access to accounts or systems.
Exploiting system loopholes is prohibited.
Maintain confidentiality of login credentials.
Respect other users and moderators.
Avoid fraudulent activity.
Game organizers are responsible for managing games and ensuring fair play.
All purchases are final and non-refundable.
UAE law governs the use of the Service.
Country of merchant domicile: United Arab Emirates (UAE).
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

Method of Payment, Card Types accepted and Currency

We accept online payments using Visa and MasterCard credit/debit cards in USD and AED, (and any other agreed currency as displayed at checkout).

Delivery & Shipping Policy

This website will not deal with or provide services/products to any OFAC (Office of Foreign Assets Control) sanctioned countries, in accordance with UAE law.

Cookies Policy

Our services use cookies and similar technologies to provide a better experience.

What Are Cookies?

Cookies are small text files stored on your device, used for authentication, preferences, and analytics.

Why We Use Cookies

Authentication and Security: Logging in, protecting accounts.
Preferences: Remembering language and settings.
Analytics: Improving service through usage data.

Managing Cookies

Most browsers allow you to restrict or delete cookies. Note that disabling cookies may limit some features of the service.

Questions?

For questions about cookies, email privacy@jawaker.com.

Refund/Return Policy

By confirming your purchase, you are agreeing to the terms and conditions of our non-refundable cancellation policy. We urge you to read the following points carefully, as they outline your responsibilities as a consumer and our obligations as a provider. These terms specifically relate to the finality of your purchase and our policy against refunds for completed transactions. Should you have any doubts or queries, we encourage you to contact our customer support team prior to finalizing your purchase. Please note, proceeding with the purchase indicates that you fully understand and agree to these terms:

Please note that all purchases made on our platform are final and non-refundable due to the digital nature of our products.
It is your responsibility to understand this policy before making a purchase. By proceeding with the payment, you are agreeing to these terms.
No exceptions will be made to this policy unless duplicate charge or failed fulfillment. Once a purchase is made, it cannot be refunded under any circumstances.
If a refund is issued, Jawaker reserves the right to revoke any tokens or items that were purchased, including those that have been transferred to other accounts.
Where a refund is permitted (e.g., duplicate charge or failed fulfillment), refunds will be processed only to the original mode of payment.
Orders for digital items are delivered instantly and cannot be cancelled or replaced once fulfilled. In case of a duplicate charge or failed fulfillment, please contact support; eligible cases may be cancelled and/or refunded to the original mode of payment.
Please make sure you review these points carefully and understand our non-refundable cancellation policy before making a purchase

Privacy Policy, Terms & Conditions